Instructions
1. Click on the "Start" button located in the left-hand corner of your desktop screen. Select "Programs," click on your "Norton Anti-Virus" software icon, then select "Live Update." Select "Internet" when prompted to choose how to connect to "Live Update," then click on "Next." Allow a few minutes for the update to complete. Once the update has finished, "Norton AntiVirus Repair Wizard" will automatically start.
2. Select "Yes" in the dialog box that appears when prompted by the Norton AntiVirus Repair Wizard, then select "Next." Select "Next" again in the dialog box to enable the wizard to repair quarantined items, then select "Finish." Allow the Norton Antivirus Wizard to repair your software. Reboot your computer when prompted.
3. Navigate to the Symantec Security Advisory website. Scroll down to the paragraph entitled "How to Obtain an Updated AutoFix Tool," then click on the provided link. Note that once you click on the link, you will be prompted to install the Norton "AutoFix Tool." Select "Save" when prompted, then allow the "AutoFix Tool" to download. Select "Run," then follow the instructions to install the tool. Double-click on the "AutoFix Tool" icon once your download has finished. Allow the software to scan and repair your Norton Antivirus software for issues, then reboot your computer.
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